Laguna Beach, CA answering service for calls, chats, and texts
Running a business in Laguna Niguel can be a real challenge. Smith.ai’s professional receptionists answer your phone calls, book appointments, assist clients, block spam, and more — so you can focus on your work without missing any opportunities.
Virtual savings for every Laguna Niguel business
Laguna Niguel is one of the most delightful cities in the West, with diverse communities, delicious eateries, and stunning views. That’s why it comes as no surprise that the average price to rent an office in Laguna Niguel is about $33 per sq.ft. That amounts to $4,950 for a small, 150 sq.ft. office! Adding in a receptionist’s office, which average around 40 sq.ft., can take up more space than necessary, shoveling more money towards rent and less money towards your business.
Virtual receptionists at Smith.ai always work remotely from a quiet home office, saving you office space and putting money right back into your pocket. Learn more about the differences between a full-time receptionist vs. a virtual receptionist.
True price of in-house workers in Laguna Niguel
Popular cities like Laguna Niguel often demand a higher wage for workers than the national average. Salaries for traditional in-house receptionists in Laguna Niguel can cost anywhere from $25,000 to $35,000 annually. When you factor in costs for direct benefits, such as healthcare and 401K’s, and side benefits, such as commuter reimbursements and paid holidays, a full-time, in-house receptionist can cut deep into your budget.
The cost for a full-time, 24/7 receptionist at Smith.ai, however, starts at as little as $292.50/month, saving you up to $31,000/year on salary alone! Smith.ai adjusts to fit your business needs, not the other way around. Review Smith.ai’s flexible monthly plans and pricing.
Facts and figures
Incorporated in 1989, Laguna Niguel is named after the Spanish word for "lagoon."
Laguna Niguel is proud to be home to the El Niguel Country Club, one of the most prestigious golf courses in the U.S.
The city is popular to those who enjoy the outdoors as if offers numerous parks and about 80 miles of trails.
Laguna Niguel Chamber Of Commerce
Population: 64,652
Industries: Professional, scientific, & technical services, healthcare & social assistance, retail trade
Area Code: 949
Surrounding Cities: Aliso Viejo, San Juan Capistrano, Dana Point, Laguna Beach, Laguna Hills, Laguna Woods, Mission Viejo, Lake Forest, San Clemente, Rancho Santa Margarita, Irvine, Newport Beach, Costa Mesa, Tustin, Tustin Foothills
ZIP Codes: 92677, 92653, 92656, 92675, 92607
Every call is answered with 24/7 live agents
Unfortunately, in-house receptionists can only do so much. Most receptionists multitask, balancing their call answering responsibilities with other receptionist duties, like mail distribution or file organization. Even with multiple receptionists, phone calls can and will be missed when they call in sick, need time off, or are preoccupied with other projects. As much as 25% of calls come in after-hours and on weekends, so even beyond these regular interruptions to call answering, there are real numbers that affect your business.
Barring office restocks and coffee runs, virtual receptionists can do everything an in-house receptionist can, and then some. Smith.ai even offers 24/7 answering, so when your office is closed or your team is busy, your business will never have to miss out on another call, or another lead, again. Why not try it to see for
Provide call support for your busy Laguna Niguel team
From important client meetings to regular day-to-day office tasks, your team stays busy, but that doesn’t stop calls from rolling in. How can you ensure that your clients’ calls are answered without adding more to your teams’ workload or neglecting your administrative demands? Simple: Take call handling, appointment scheduling, and other tedious tasks off of your teams’ to-do list entirely with Smith.ai. Our 24/7 live agents will capture and screen callers, schedule appointments, and input details directly into your CRM and calendar so no matter how busy your team may get, you can rest easy knowing your customer support demands are being met and your callers are receiving quality service.
Receptionists at VoiceGenie AI cost as little as $150/month, saving you up to $38,200/year on an in-house salary.
Receive quality customer service
Smith.ai’s Laguna Niguel call answering services stretch far beyond picking up the phone. Our virtual receptionists send you and members of your staff a detailed summary after every call. We also offer text and email follow-up messages to nurture leads who call and even make outbound calls to leads who complete your web forms online. Just let us know who to call or forward your phone call tasks to us and we can use your business number as our caller ID so it always looks like we’re in-house and calling from your Laguna Niguel office. We make sure that your team stays up-to-date on clients’ information and that your callers have every opportunity to reach you.
Utilize live chats and texts to reach clients
Your clients’ don’t just use the phone to chat with your business, so we don’t just answer the phone. Smith.ai uses live web chats and text messages to connect with your clients so no matter how they reach out, you can always connect with a live, friendly agent. It’s especially important for businesses with VoIP phones that have texting enabled and websites that attract potential clients to allow clients more than one way to have their questions answered. Our multi-channel coverage makes it easier to scale sales communications under a single provider – no more messing with one vendor for chat, one vendor for texting, and one vendor for calls. It’s all handled under one roof at Smith.ai.
TALK TO OUR TEAM of experts
Book a consultation
Improve customer experiences with 24/7 engagement. We offer features and pricing for organizations of all sizes.
- North America-based agents
- Best-in-class AI technology
- Live-staffed website chat
- Bilingual services
- Sales development & outreach
- Rich call intelligence
END-TO-END INTEGRATIONS
We play well with your software
Calls, chats & appointments are automatically logged in your systems. Real-time syncing with over 7,000 integrations.
Frequently asked questions
The best virtual receptionist and chat services do much more than pick up phone calls, answer live chat inquiries, and take messages for you and your staff. At Smith.ai, we provide professional live agents who are capable of a wide range of services from call handling, to appointment scheduling, to lead intake, to website chat, and more. Whether you need a live person or staff on duty 24/7, during daytime hours, for overflow support only, or just after hours answering services (nights and weekends), here are the answers to the most common questions we receive about our 24/7 answering services, specifically.
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